Privacy Policy

We are committed to protecting your privacy and data while providing our security automation and orchestration services.

Last Updated: March 30, 2025

Introduction

This Privacy Policy describes how Veltrix SecOps, a division of Captivator Technologies ("we", "our", or "us") collects, uses, and shares information in connection with your use of our websites, services, and applications (collectively, the "Services"). This Privacy Policy does not apply to information collected by any third party, including through any application or content that may link to or be accessible from the Services.

We take your privacy seriously and are committed to protecting it through our compliance with this policy. Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it.

Information We Collect

Information You Provide to Us

We collect information that you provide directly to us when you:

  • Create an account or register for our Services
  • Fill out forms or fields on our websites or applications
  • Communicate with us through our security configuration management platform
  • Request information about our security automation and orchestration services
  • Subscribe to our newsletters or marketing communications
  • Participate in surveys, contests, or promotions
  • Apply for employment with us

The types of information we may collect include:

  • Personal identification information (name, email address, phone number, etc.)
  • Company information (name, address, industry, etc.)
  • Account credentials
  • Billing and payment information
  • Employment information (résumé, work history, references, etc.)
  • Any other information you choose to provide

Information We Collect Automatically

When you use our Services, we may automatically collect certain information about your device and usage patterns, including:

  • Device information (IP address, browser type, operating system, etc.)
  • Usage data (pages visited, features used, time spent, etc.)
  • Location information
  • Cookies and similar technologies

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our security orchestration Services
  • Process transactions and send related information
  • Send administrative information, such as updates to our terms, conditions, and policies
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities in connection with our Services
  • Detect, prevent, and address technical issues, security incidents, and fraudulent transactions
  • Personalize your experience with our security automation platform
  • Improve our security-related content and marketing

Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • For Legal Purposes: We may share information if we believe disclosure is necessary or appropriate to comply with any law, regulation, legal process, or governmental request.
  • With Your Consent: We may share information with third parties when we have your consent to do so.

Data Security

We implement appropriate technical and organizational security measures designed to protect your information from unauthorized access, disclosure, use, and modification. These measures include infrastructure as code (IaC) security practices, secure data encryption, policy-as-code security implementation, and regular security assessments.

However, no security system is impenetrable, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials and limiting access to your devices.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need the information, we will delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing or receiving a copy of your information
  • Correcting inaccurate information
  • Deleting your information
  • Restricting or objecting to processing
  • Data portability
  • Withdrawing consent

To exercise these rights or make related requests, please contact us using the information provided in the "Contact Us" section below.

International Data Transfers

We are based in the United States and process information on servers located in the United States and other countries. If you are located outside the United States, please be aware that information we collect may be transferred to and processed in the United States or other jurisdictions. By using our Services or providing us with any information, you consent to the transfer, processing, and storage of your information in countries where the privacy laws may not be as comprehensive as those in the country where you reside or are a citizen.

Children's Privacy

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will promptly delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Veltrix SecOps
A division of Captivator Technologies
8865 Stanford Blvd, Suite #202
Columbia, MD 21045
Email: info@veltrixsecops.com
Phone: +1 443 756 3449